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Yes — all vehicle rentals require a minimum booking of three (3) days. Single-day or overnight rentals are not available at this time.

Renters must be at least 21 years of age with a valid driver’s license and a clean driving record. Please note the following age-based requirements:

Yes. All rental vehicles include comprehensive insurance coverage and complimentary 24/7 roadside assistance at no additional charge.

Yes. A refundable security deposit is required at the time of pickup, payable by credit card hold or cash.

A generous daily mileage allowance is included with every rental. Overage rates are transparent and communicated clearly at the time of booking. Excess mileage may be deducted from the security deposit.

All vehicles are provided with a full tank of fuel and must be returned full. If returned with less than a full tank, a refueling fee will be applied at current market rates and may be deducted from the security deposit.

We include complimentary airport pickup service with every rental. One of our team members meets you at Logan’s limo pickup area and drives you to our lot where your rental vehicle is ready and waiting. This eliminates the rental car counter experience entirely.

Yes — we offer discounts for returning clients, referrals, and extended rentals. Contact us directly to learn more about current rates and eligibility.

We provide professional chauffeur service for Airport Transfers, Corporate Transportation, Wedding Transportation, Prom Night, Group Transportation, Hourly Service, and Meetings & Events. Visit our Services page for full details on each.

Gratuity is not included in the quoted fare and is left entirely to your discretion. If you wish to tip your chauffeur, you may add gratuity directly to your invoice, or pay via Apple Pay, Zelle, Cash App, or cash.

Our vehicles comfortably accommodate up to 7–8 passengers with luggage. For larger groups requiring multiple vehicles, please contact us directly so we can coordinate accordingly.

Yes. All of our chauffeurs are professionally licensed, background-checked, and experienced in the etiquette of executive and luxury ground transportation. They arrive professionally dressed and prepared for every occasion.

Yes — our hourly as-directed service has a minimum booking of 2 hours, extendable in 1-hour increments. Contact us to confirm availability and pricing for your specific dates.

Yes. Companies with recurring transportation needs can set up a corporate account with consolidated monthly invoicing and a dedicated priority line. Contact us at hello@a1luxrentals.com to discuss a custom arrangement.

Yes — the following additional charges may apply depending on your trip details:

We track your flight in real time. If your arrival is delayed, your chauffeur adjusts automatically — at no extra charge. You’ll receive a text confirming the updated pickup time so you’re never left guessing.

Your chauffeur will be waiting in the designated limo pickup area at Logan after you’ve collected your luggage. They will assist with your bags and escort you to your vehicle.

Yes — complimentary grace periods are included on all airport arrivals:

We recommend booking at least 24 hours in advance. For same-day requests, call us directly at (855) BOS-A1LUX and we will do our best to accommodate you based on availability.

No — for car rentals, one of our team members picks you up from Logan’s limo area and drives you to our lot where your rental vehicle is ready. We do not transport the vehicle to the airport.

No. We believe in transparent pricing — the rate we quote is the rate you pay. Any applicable fees (such as excess mileage, fuel, or cleaning) are communicated clearly before your booking is confirmed.

Never. Our rates are fixed regardless of the time of day, day of the week, or demand. The price you book is the price you pay — always.

Yes. A non-refundable deposit of 30% of the total estimated fare is required to confirm a limo booking. This deposit is credited toward your final balance.

Yes — we offer discounts for returning clients, referrals, and extended rentals. Reach out to us at (855) BOS-A1LUX or hello@a1luxrentals.com to learn more.

Gratuity is not included and is entirely at your discretion. If you’d like to tip your chauffeur, you may add gratuity directly to your invoice, or pay via Apple Pay, Zelle, Cash App, or cash.

A non-refundable 30% deposit is required to confirm all limo bookings. Cancellation terms vary by service type:

Failure to appear or communicate a delay constitutes a no-show. For car rentals, the security deposit is fully forfeited and the reservation is canceled without further refund. For limo service, a no-show results in a 100% fare charge plus any accrued wait time fees, and the deposit is forfeited.

Modifications to time, date, or passenger count made less than 24 hours before your scheduled trip may be treated as a cancellation and subject to applicable charges. We recommend contacting us as early as possible for any changes. Call (855) BOS-A1LUX for time-sensitive modification requests.

In the event of a Force Majeure (e.g. severe weather, natural disaster, or other extraordinary circumstances beyond our control), we may waive applicable fees or deposits upon documented verification, at our sole discretion. Please contact us directly in these situations.

Limo bookings can be made instantly through our online booking portal. For weddings, proms, or custom requests, we recommend calling us directly so we can ensure every detail is handled correctly.

For car rentals and standard transfers, we recommend at least 24–48 hours in advance. For weddings and proms, we strongly recommend booking 4–6 weeks ahead as those dates fill quickly. Same-day requests may be accommodated based on availability — call us directly.

Yes. You will receive a booking confirmation by email immediately after your reservation is completed. Please retain this for your records. If you do not receive a confirmation within a few minutes, check your spam folder or contact us at hello@a1luxrentals.com.

For car rentals: your driver’s license, preferred vehicle, and rental dates. For limo service: your pickup location, destination, date, time, number of passengers, and flight details if applicable. Having your payment method and a valid ID ready will speed up the process.

You may request a preference and we will do our best to accommodate it based on availability. Our fleet includes the Cadillac Escalade, Chevrolet Suburban, and GMC Yukon XL — all full-size luxury SUVs maintained to the same immaculate standard.